The BSC's Guide to Effective Supervision In 12 Lessons
Consultants In Cleaning, LLC has produced a 6 DVD, 12 lesson, management training course just for BSC supervisors and it will be available on or before MARCH 1, 2017. Here is a list of the learning sessions:
- Defining Supervision
- It’s the Same, Only Different
- The Many Hats of a Supervisor
- Building a Perfect Supervisor
- Customer Relations Training
- Handling Complaints
- Conducting Discipline
- Dealing With Different Generations and Cultures
- The Employee Training Issue
- Creating Effective Training
- Dealing With Budgets
- The Importance of Safety
Each lesson is moderated by Dick Ollek, CBSE, RGC, President of Consultants In Cleaning, LLC and a past President of BSCAI. Dick has 55+ years in the business and has “been there, done that”. The sessions can be done in a group setting or individually. Each session is 40 minutes to 1 hour in length plus the exercises and discussion questions for each lesson.
Price: $259.00
Member Price: $239.00